Issue log template is a log sample document that shows the process and procedure of recording issues for software or project. A well drafted issue log sample can help both software engineers and project managers improve work efficiency.
Issue Log Basic
Issue log can improve the management and development of projects. An issue log contains a list of ongoing and closed issues of the project. Issue logs are an effective way of tracking errors in the project. However, it is important to differentiate the issues from risks. With risks, you usually have a general idea in advance that there’s a cause for concern. An issue tends to be less predictable.
Issue log can improve the level of issue management. Issue management is an important part of the project or software development. In some projects, the issue log is actually used as a guideline for the release schedule; Studies show that issue log-guided projects may be easier to manage in terms of completion time and progress estimation. In large project, project managers may use issue tracking software to handle thousands of issues.
Issue Log Template Design
There is free log spreadsheet you may download for reference, however, you may develop your sample issue log template based on your software or project needs and requirements if you use common tools such as Excel. During the design process, it is important to consider the issue log format, issue log layout and issue log outline in the sample log.
The first key part in the issue log template is the issue log overview. In the section, you may state the basic information about the issue log, the issue log purpose and objectives. For example, The Project Name:__; The Project Information:__ etc.
The second key part in the issue log sample is the main part. In the section, you need to give details of the issue types, issue name, the status of the issue etc. For example, the Issue Name:__; The Issue description:__ (Briefly describe what the issue concerns); The Issue Types:__; The issue Status:__(state the current status the issue and the action performed).
The last key part in the issue log example is the roles and responsibilities. In the section, you need to state who is responsible for the issues. This person may or may not actually implement a solution. However, he or she is responsible for tracking it, and ensuring that it’s dealt with according to its priority. You may give additional information and comments about time for solving the issue etc.